Agents & Managers
So I can't count the number of times someone has asked me, "What's the difference between an agent and a manager?"
An agent is a licensed negotiator. A manager is not (unless he/she has a law degree).
An agent works with a team of other agents and has a client list between 50--200+ actors, models, singers, athletes, etc; depending on the agency. A manager works alone (usually), and has a client list of 1--10.
An agent deals with most of the black and whites of the business: breakdowns, submitting actors/dealing with casting directors, sometimes getting feedback for the actor after an audition, and negotiating contracts once an actor receives an offer for employment. A manager works with the agent on all of the above (via emails and quick phone calls ensuring his actor's best interests are being looked after), but also deals with the gray areas of the business: advising the actor on his style, discussing his career path in depth, networking with any and all contacts (i.e. dinners, drinks, etc;), and in general giving his actors the personal attention they need. And when it comes to negotiating a deal, a manager is legally NOT qualified to do so.
What's key is that the team of actor/agent/manager work together.
Years ago when I first arrived in NY, I started working with a manager who was recommended to me by a friend and an agent I impressed at my graduate school showcase. Unfortunately, the agency did not like dealing with managers. BANG! right off the bat there's no communication between the agent and the manager. Auditions would come up we'd need to discuss, I'd want feedback from my auditions since I was new to the city and curious as to what casting directors thought of me, my career path was headed in only one 'musicals' direction and I was getting impatient and frustrated, but the 3 of us couldn't discuss it as a team. My manager was kind of useless without having a relationship with my agent and I felt like I was paying each 10% of my paychecks for nothing. Agents take 10%. Managers take 10-15% (negotiable).
Eventually I left my agent and fired my manager. It took a few years of trial and error, but I can thankfully now say I've finally put together a team I truly believe in.
Some advice:
ACTORS WITHOUT AGENTS: Try and get one. The business is so competitive you are at a distinct disadvantage at getting union work without one. Example: in LA when episodics are casting, many times breakdowns come out that morning and casting directors are bringing in actors that same afternoon! No agent, no auditions.
Commercial Agents submit for on camera commercials, voice-overs, and print. To get my first commercial agent I hand delivered my headshot/resume to agencies I was interested in (See Ross Reports for complete list and I recommend flipping through the The New York Agent Book by K. Callahan--it's a great collection of all NY Talent Agency bios). It helps to have a name of an agent at the agency so you can put that name on your delivery. A week later send a little follow up thank you note to the agent . If you don't hear back they're probably not interested. You can send another note the next week or just move on.
No agent? Subscribe to BACKSTAGE MAGAZINE--it's the best publication! It lists everything being cast that will be holding open calls. And most shows are required to have open calls. It also lists student films, non-union work...all kinds of stuff. You're gonna end up buying one every week from a newstand so save the money and subscribe.
Whether or not you need a manager is entirely up to you. My theory is spending an extra 10% when you're not making that much money is OK if that team is going to help you get seen for bigger paycheck gigs. My manager knows everyone in the business on both coasts which helps a great deal. He'll get feedback for me whenever I want, has gotten me into the orchestral concert world, is another voice of reason when a gig comes up and I need advice. And I can call him whenever I want to discuss anything. Many times having a manager on your team provides security and the feeling that you're not being forgotten about. My agent has many clients he's gotta look out for, but with my manager there to remind him, I know my name is going through my agent's mind daily. And that's what you want--everybody thinking about you every day to make things happen.

